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About Us
Laks Products offers a curated selection of truly natural essentials — including jaggery, coconut sugar, cold-pressed oils, and nutrient-rich milk mixes. Every product is free from preservatives, chemicals, refined sugar, and artificial colors. We stay true to nature so you can nourish your body with purity you can trust.
About Us
Last Updated: 15-May-2025
At Laks Products, your satisfaction is our priority. We take great care in manufacturing and packaging our products to ensure they reach you in perfect condition. Due to the nature of our products, we follow a strict but fair return and refund policy.
Returns Policy
As we deal with natural, consumable, and perishable goods, we generally do not accept returns on orders once delivered.
However, we will offer a replacement or refund if:
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You receive the wrong product
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Your order is damaged in transit
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The product is expired or compromised on delivery
Conditions for a valid claim:
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Notify us within 48 hours of receiving the order.
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Provide clear photos showing the damage, defect, or incorrect item.
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Items must be unused, unopened, and in original packaging.
Refunds
If your return request is approved, we will:
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Issue a refund to your original payment method
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Or offer a replacement or store credit, based on your preference
Refund timeline:
Refunds are processed within 7–10 business days after approval. Actual processing time may vary depending on your bank or payment provider.
Cancellations
Orders can be cancelled before they are shipped. Once shipped, cancellations are not allowed.
To cancel an order, contact us immediately at: